Terms & Conditions – Beyond Farms

Welcome to Beyond Farms.

These Terms & Conditions govern your use of the Beyond Farms website and your purchase of products through our online store.

By accessing the website or placing an order, you agree to these Terms & Conditions.

1. About Beyond Farms

Beyond Farms is a food and nutrition brand focused on creating products that bring together thoughtful ingredients, enjoyable flavours, and everyday convenience.

Our product range may include Premium Makhana, High Protein Oats, and Roasted Namkeen.

2. Use of the Website

You agree to use the Beyond Farms website only for lawful purposes.

You must not attempt to:

Gain unauthorized access to the website or its systems
Interfere with website security or functionality
Submit fraudulent or misleading information
Use the website for unlawful activities
Copy, reproduce, or commercially exploit website content without permission
Introduce malicious code, viruses, or harmful material
Interfere with another customer’s use of the website

3. Products

Beyond Farms products are food products intended for consumption according to the instructions and information provided on their respective packaging.

Product availability may change from time to time.

We reserve the right to discontinue products, modify product offerings, or limit product availability where necessary.

4. Product Information

We make reasonable efforts to ensure that product descriptions and information displayed on the website are accurate.

However, customers should always refer to the actual product packaging for the most current information regarding:

Ingredients
Allergens
Nutritional information
Serving information
Storage instructions
Best-before information
Preparation instructions

Actual packaging and appearance may vary slightly from photographs displayed on the website.

5. Food Allergies and Dietary Requirements

Customers with food allergies, intolerances, dietary restrictions, or specific nutritional requirements should carefully review the product label and ingredient information before consuming any product.

If you are uncertain whether a product is suitable for you, please seek appropriate professional advice before consumption.

6. Prices

Product prices displayed on the website are stated in Indian Rupees unless otherwise specified.

Prices may be changed from time to time.

The applicable product price, discounts, and shipping charges, where applicable, will be displayed during the purchase process.

7. Orders

When you place an order, you provide a request to purchase the selected products.

Orders may be subject to availability, payment verification, delivery information, security checks, and other applicable conditions.

Beyond Farms reserves the right to cancel an order where there is a reasonable issue involving product availability, pricing error, payment failure, suspected fraudulent activity, or incorrect order information.

8. Payment

Payments may be processed through third-party payment gateways.

Customers are responsible for providing accurate payment and billing information.

Beyond Farms is not responsible for technical issues caused solely by third-party payment providers, banks, or financial institutions.

9. Shipping and Delivery

Orders are delivered to the address provided by the customer during checkout.

Delivery timelines may vary depending on the delivery location, courier availability, weather conditions, public holidays, logistical circumstances, and other factors outside our reasonable control.

Please refer to the Shipping Policy for additional information.

10. Cancellation, Returns and Refunds

Cancellation, returns, replacements, and refunds are governed by the applicable Cancellation & Refund Policy published on the Beyond Farms website.

Because Beyond Farms sells food products, certain returns may be restricted for hygiene and food-safety reasons.

11. Promotions and Discounts

Promotional offers may be subject to specific conditions, including validity periods, minimum order values, product exclusions, or other restrictions.

Unless expressly stated otherwise, promotional offers cannot be combined.

Beyond Farms reserves the right to modify or discontinue promotional offers where necessary.

12. Intellectual Property

All content on the Beyond Farms website, including brand names, logos, product images, photographs, graphics, written content, designs, videos, layouts, and other materials, is owned by or licensed to Beyond Farms unless otherwise stated.

Such content may not be copied, reproduced, modified, distributed, republished, or commercially exploited without appropriate authorization.

13. Website Availability

We aim to keep the website available and functioning properly. However, uninterrupted availability cannot be guaranteed.

The website may occasionally be unavailable because of maintenance, technical problems, hosting issues, updates, security measures, or circumstances beyond our reasonable control.

14. Limitation of Liability

To the extent permitted by applicable law, Beyond Farms shall not be responsible for indirect, incidental, or consequential losses arising from the use of the website, inability to access the website, or circumstances beyond our reasonable control.

Nothing in these Terms is intended to exclude any consumer rights or protections that cannot legally be excluded.

15. Force Majeure

Beyond Farms shall not be responsible for delays or failure to perform obligations caused by circumstances beyond reasonable control, including natural disasters, severe weather, transportation disruptions, government restrictions, strikes, technical failures, public emergencies, or other unforeseen circumstances.