At Beyond Farms, we respect your privacy and are committed to protecting the information you share with us. This Privacy Policy explains how information may be collected, used, stored, and protected when you visit our website, browse our products, create an account, place an order, or contact us.

By using the Beyond Farms website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

When you use our website or place an order, we may collect information such as your name, email address, phone number, billing address, shipping address, order details, payment-related information, account information, and information you voluntarily provide when contacting us.

We may also automatically collect certain technical information when you visit our website, including your IP address, browser type, device type, operating system, pages viewed, referring pages, and general website usage information.

2. How We Use Your Information

We may use collected information to process and fulfil orders, arrange delivery, communicate order updates, provide customer support, respond to enquiries, process payments, maintain customer accounts, improve our website and products, prevent fraudulent or unauthorized activity, maintain website security, comply with applicable legal requirements, and communicate relevant offers or updates where permitted.

3. Payment Information

Payments may be processed through third-party payment gateways and financial service providers.

Beyond Farms does not require customers to provide sensitive payment credentials such as UPI PINs, banking passwords, or card PINs to us directly.

Payment information submitted through a payment gateway may be handled by that payment provider according to its own privacy and security policies.

4. Cookies

Our website may use cookies and similar technologies to provide essential website functionality, remember preferences, maintain shopping carts, improve website performance, understand website usage, and provide a better browsing experience.

You can manage cookies through your browser settings. Disabling certain cookies may affect some website functionality.

5. Order and Delivery Information

When you place an order, information necessary to process and deliver the order may be shared with relevant service providers, including payment processors, courier companies, logistics partners, hosting providers, and technology providers.

Only information reasonably required to complete the relevant service should be shared.

6. Third-Party Service Providers

Beyond Farms may use third-party providers to support website operations, payment processing, shipping, hosting, analytics, communications, security, and customer support.

These providers may process information on our behalf according to their own applicable policies and contractual obligations.

7. Marketing Communications

Where permitted and where appropriate consent has been provided, we may use your contact information to send information about products, offers, promotions, new launches, or other Beyond Farms updates.

You may request to stop receiving promotional communications at any time.

8. Data Security

We take reasonable measures to protect personal information from unauthorized access, misuse, loss, alteration, or disclosure.

However, no internet-based service or electronic storage system can be guaranteed to be completely secure. Customers should also take reasonable precautions when using online services, including maintaining appropriate account and device security.

9. Data Retention

We may retain information for as long as reasonably necessary to provide our services, maintain business and transaction records, resolve disputes, prevent fraud, comply with legal obligations, and enforce applicable agreements.

When information is no longer required for these purposes, it may be deleted or securely disposed of where appropriate.

10. Third-Party Websites

Our website may contain links to third-party websites, services, payment providers, social media platforms, or other external resources.

Beyond Farms does not control the privacy practices of these third parties. We recommend reviewing their respective privacy policies before providing personal information.

11. Children’s Privacy

The Beyond Farms website is not specifically directed toward children. We do not knowingly collect personal information from children where such collection is prohibited by applicable law.

12. Your Information

Subject to applicable law, you may contact Beyond Farms regarding questions about your personal information, requests for correction of inaccurate information, or other privacy-related concerns.

13. Changes to This Privacy Policy

Beyond Farms may update this Privacy Policy from time to time to reflect changes in our practices, technology, services, or applicable legal requirements.

The latest version will always be published on this page.

14. Contact

For privacy-related questions, please contact Beyond Farms through the customer support contact options provided on our website.